2020 - 2022

Release notes

2020

Version 1 of Cloodot was launched with online reputation modules for collecting and responding to reviews from multiple Google My Business listings and Facebook pages.

2021

Version 2 of Cloodot was launched.

Added Omni channel chat management module with facility to manage chats of multiple Facebook, Instagram, WhatsApp and SMS channels.

2022

Version 3 of Cloodot was launched.

Added Google business messages support.

Added automated CSAT collection support.

Added centralised contacts module.